Warranty Information

Thank you for choosing CampusCarat. We are committed to providing you with high-quality, handcrafted jewelry. To ensure your satisfaction, we offer a warranty policy for our products as outlined below.

1. Warranty Coverage

Our warranty covers:

• Manufacturing defects, including flaws in materials or craftsmanship

• Issues arising under normal usage conditions

The warranty does not cover:

• Damage caused by misuse, neglect, or accidents

• Normal wear and tear, including scratches, fading, or discoloration

• Alterations or repairs performed by unauthorized parties

• Loss or theft of the product

2. Warranty Period

All CampusCarat products come with a 1-year limited warranty from the date of purchase. Proof of purchase (e.g., receipt or order confirmation) is required to initiate a warranty claim.

3. How to Make a Warranty Claim

If you believe your product has a defect covered under warranty, please follow these steps:

3.1. Contact Us:

Email us at support@campuscarat.com or call +90 555 911 11 11 with the following details:

• Order number

• Description of the issue

• Clear photos of the product showing the defect

3.2. Assessment:

Our team will assess your claim and determine if the issue is covered under warranty. If approved, we will provide further instructions for repair, replacement, or refund.

3.3. Shipping:

You may be required to return the defective product for inspection. Customers are responsible for shipping costs associated with the return, but we will cover shipping costs for the repaired or replaced product.

4. Repairs Outside Warranty

If your product is no longer covered under warranty or if the issue is not eligible for coverage, we offer affordable repair services. Contact us at support@campuscarat.com for a quote.

5. Limitation of Liability

Our liability is limited to the repair or replacement of the defective product, or a refund of the purchase price. We are not responsible for any indirect or consequential damages arising from the use of our products.

6. Additional Information

• This warranty applies only to products purchased directly from CampusCarat or an authorized reseller.

• The warranty is non-transferable and applies only to the original purchaser.

• Local laws may provide additional rights that are not excluded by this warranty.

7. Contact Us

For questions or assistance with your warranty claim, please contact us:

Email: support@campuscarat.com

Phone: +90 555 911 11 11

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We value your trust and strive to ensure your CampusCarat jewelry meets your expectations. Thank you for choosing us!